Client Support

THE SUPPORT YOU NEED, WHEN, WHERE AND HOW YOU NEED IT.

Our AscendNet Client Support team is available 24/7.

If you're experiencing a business critical issue (eg. a server is down) or emergency, get in touch with AscendNet Client Support. No matter where you are, you are expertly managed.

To get in touch with us via telephone, please call:

Looking to create a ticket or get a status update on an existing ticket?

Need help now? Contact Support

To get in touch with us via telephone, please call:

(262) 513-1117

Benefits of using the ticketing system:

REAL-TIME UPDATES

Tickets will always have the most up to date information and are updated in real-time. This is the best way to keep track of existing issues.

BUSINESS INSIGHT

If you’re the administrator for your business, the ticketing system can provide a fantastic view of your entire organization. See all tickets for your organization from one central location.

GENERATE REPORTS

Looking to see what generates the most tickets? Would you like to know how many tickets are created per month? All of this can be done through reports in our feature rich ticketing system.

CONNECTED

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MANAGED
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SECURED

not feeling the love from Your existing provider?